Technology Solutions

Services

Support Services

Services

Information Management

Services

Training Services

Services

Program, Planing & Management Services

Services

Enterprise Customer Service

Recognized Img

Miami Technology Solutions, LLC

Miami Technology Solutions (MTS) is a professional & technical services company that provides customized technology services, logistics/warehouse management, nationwide-program management operations and inventory management talent across the federal government. MTS teams build government and enterprise data solutions, ranging from business process optimization to mission-critical software systems. MTS evaluates business processes worldwide, managing defense logistics data processing across the globe.

Reach Out sba certified

Capabilities

Support Services:

Field Support Services
Systems Engineering Lifecycle Support
Logistics Data Syndication and Dissemination
Engineering
Operations Support Staffing
Virtualization Support
IT Infrastructure Support

Information Management:

Enterprise Architecture & Technology Support
COTS Enterprise Database Solutions
Responsive Web/Mobile Solutions
DevOps, Release Management & Monitoring
Business Application Services Support
Systems Integration and Exercise Support
Database Design, Development, DaaS
System and Database Administration
LAN/WAN Management
Disaster Planning & Operational Continuity Support
Software Technology Demonstration / Transition
Configuration Management & Standards Support
Health IT Support Services
Social Networking & Collaboration Services
Knowledge and Content Management Services
Quality Assurance Services, Automated Testing, User Acceptance Testing, TDD

Training Services:

Computer-Based Training (CBT) Development
Development of Project-Specific Training Policies, Procedures, and Standards
Instructional System Design
Course Design, including Virtual Classroom Delivery
Curriculum Development
Training Assessment Development and Delivery Services
Competency Modeling

Program, Planning & Management Services:

Administrative and Operations Support
Business Process Reengineering
Program, Fiscal & Acquisition Planning and Support
Program and Budget Documentation
Budget/Management Analysis
Change Management
Cost Estimating and Analysis
Data Analytics
Earned Value Management
Enterprise Resource Planning
Federal Sustainability Compliance Planning and Management

Enterprise Customer Service:

Help Desk Services
Service Desk Management (ITIL v.3)
IT Service Management (ITSM) Development and Deployment Services
Desktop Support and Application Support
Request, Incident & Problem Management Services
Telecommunications Support Services
SharePoint Administration Support Services
Business Intelligence/Report Writing
Metric & Service Delivery Analysis and Development
Configuration Management & Inventory Database Management
On-Boarding Support Services

At the Small Business MTS’s skilled technology teams have been supporting both physical and virtual environments by performing the following:

Installing, configuring, and maintaining servers and networks
Overseeing system performance and troubleshooting issues
Creating a backup and safeguarding the data.
Performing system upgrades following new releases
Maintaining internal documentation
Performing account setup
Patching (Security, Critical, Moderate)
Server OS hardening and other applicable security measures
Monitoring and maintaining network and server infrastructure
Ensuring high-level security and efficiency resulting in 100% output.

Additionally, our team designs, evaluates, and installs solutions based on various operating systems (OSs), including Linux and Microsoft systems. Our objective is to consistently support a smoothly running production environment with minimal (or no) complaints from customers and end users.

Certificate

Working with a Tribally owned,
Small Disadvantaged Business.

MTS is a SBA certified Tribally owned 8(a) providing services in: Information Technology (and related areas), Logistics and Warehouse Management, and Nationwide Technical Training.

Learn More